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Relocation Planning & Execution
When you need to move in or relocate to another floor, another facility, then we have the management, people, tools and skill to assist you in all phases.
Our project managers and supervisors will be involved in every step of your project. This includes not only supervision during the project but pre-move planning and coordination. To assure success of every project our managers and supervisors follow Diamond’s philosophy for every move.
Information gathering - The success of any project rest squarely on having all the information necessary to properly plan and execute the smallest of details. Our relocation managers are trained to ask the right questions, and identify the right goals, objectives, organizational volumes, schedule, logistics and vendor team coordination. We will meet with your personnel to discuss and identify specific departmental requirements and concerns. Managing information is just as important as properly moving the assets.
Planning - Once all the necessary information has been gathered we will prepare our own Macro Schedule and Micro Schedule detailing our responsibilities, timelines, dates, as well as to the extent that it is possible, other vendors involvement to maximize our efficiencies and minimize any delays. Any steps we take and any plans we make are presented to our customer for acknowledgment and approval. In addition, if the customer so desires, a Diamond Relocation Specialist will conduct move coordinator meetings with a structured agenda and will provide the customer with individual pre move information packages. Diamond Relocation will also properly identify and mark with special labels all destinations prior to the beginning of each move.
Supervision - Every phase of the project will be directed by our highly trained project managers and supervisors. They are guided by our detailed schedule developed with you during the planning stages. Our managers and supervisors are trained to anticipate and professionally respond to potentially dynamic changes, situations, additions or exceptions. Our professional supervision coupled with information management and planning systems truly differentiates Diamond Relocation, LLC from the competition. Our commitment is to provide our customer with consistency, superior quality and lasting value.
Feedback - The final step for success management of any project is to ask for continuous feedback. In this way we can adjust throughout the project to increase efficiency in an ongoing basis. As part of our pro-active management approach, our supervisor will seek comments from your designated coordinators about performance during, not after the execution phase of the project. This allows sufficient time to take corrective action and completely satisfy your specific needs and requirements. Our unique Quality Survey System puts control squarely where it belongs – in your hands! With Diamond Relocation, we only look good when you look good.
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Send mail to
sgleason@diamondrelocation.com with
questions or comments about this web site.
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